AI Consultancy

Organisations are under pressure to adopt AI quickly — without creating new risk in access, data handling, or auditability. We help you move from isolated experiments to production-ready AI capabilities: agents that complete real work, copilots your teams trust, and automation that stays inside your identity and compliance boundaries.

Whether you are exploring Microsoft Copilot, building custom agents on Azure or open models, or wiring RAG into internal portals, we bring the same discipline we use for IAM programmes: clear scope, measurable outcomes, and controls your security team can defend.

What we deliver

AI agents & agentic workflows

We design and implement task-oriented AI agents that integrate with your systems — not chatbots that only answer questions.

• Multi-step agents with tool use (APIs, databases, ticketing, document stores)
• Human-in-the-loop checkpoints for high-risk actions
• Orchestration patterns (planner–executor, specialist agents, handoffs)
• Observability: logging, tracing, and failure handling suitable for operations teams

Agents are scoped to least-privilege access: each integration uses dedicated credentials, scoped tokens, and policy checks aligned with Entra ID and your existing IAM model.

Enterprise copilots & assistants

We build role-aware copilots for workforce and customer scenarios:

• Internal copilots over SharePoint, Confluence, tickets, and policy libraries (RAG)
• Customer-facing assistants with content boundaries and escalation paths
• Microsoft 365 / Copilot extensibility where it fits your estate
• UX patterns that set expectations (sources, confidence, “I don’t know”)

Copilots are grounded in your data — with retrieval design, chunking strategy, and refresh pipelines so answers stay current and citeable.

RAG & knowledge automation

Retrieval-augmented generation is only valuable when retrieval is reliable. We help with:

• Source inventory, classification, and access-aware indexing
• Hybrid search, metadata filters, and re-ranking for accuracy
• PII and confidentiality handling in chunks and prompts
• Evaluation sets so you can measure quality before go-live

Workflow automation with governance

Beyond chat, we automate repeatable processes:

• Document intake, classification, and routing
• Access-request assistance and policy Q&A (without bypassing SoD)
• Incident triage summaries and runbook assistance
• Integration with Power Platform, Logic Apps, or custom Node/.NET services

Every workflow includes approval gates, audit logs, and rollback paths where regulation requires it.

Security, identity & compliance by design

AI adoption fails when it ignores who can see what. We embed controls from day one:

• Identity boundaries — Entra ID, app roles, and conditional access for human and service principals
• Data boundaries — tenant isolation, DLP alignment, and region constraints for EU workloads
• Model & prompt governance — versioning, red-team style testing, and guardrails for jailbreaks and data exfiltration
• Regulatory awareness — GDPR, NIS2, and DORA considerations in logging, retention, and human oversight

We work alongside your CISO and IAM teams so AI delivery strengthens — rather than sidesteps — your access programme.

How we work

Phase	Focus
Discover	Use cases, data sources, risk tier, success metrics
Design	Architecture, identity model, evaluation plan, rollout waves
Build	Agents, copilots, integrations, observability
Prove	Pilot cohort, quality benchmarks, security review
Scale	Production hardening, handover, runbooks, continuous improvement

Typical engagements run 4–12 weeks for a focused pilot, or longer when multiple domains or platforms are in scope.

Outcomes you can expect

• Faster time to value — a governed pilot in weeks, not a year of proofs-of-concept
• Lower risk — identity-aligned access, evals before production, clear ownership
• Repeatable patterns — reference architectures your teams can extend
• Executive-ready reporting — metrics on usage, quality, cost, and control effectiveness

Who this is for

• CIO / CTO teams modernising platforms with AI without losing control
• CISO / IAM leaders who need AI tied to Entra, PAM, and audit evidence
• Platform & engineering teams shipping agents and copilots on Azure or hybrid stacks
• Regulated sectors — finance, public sector, healthcare, and critical infrastructure in the Nordics and EU

Ready to move beyond the pilot?

If you have a use case in mind — an internal agent, a customer copilot, or automation across IAM and operations — we can help you scope a practical first phase with clear deliverables and governance from the start.

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